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Tag: reviews

Google My Business

The Optimal Google My Business Star Rating is not 5 Stars

Posted November 9, 2019November 12, 2019 Aimee CozzaLeave a commentPosted in Small Business, Social Media

Did you know that a 5-star rating on Google My Business is not actually the best star rating for your business? It’s something we’ve been saying for a long time, but this time we’ve got a report to prove it! A study conducted by Uberall determined that businesses who had 5-star ratings on Google My […]

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Word of Mouth

Reviews: What to do and what not to do

Posted March 27, 2018 Aimee CozzaLeave a commentPosted in How To, Small Business

One of the biggest sticking points when it comes to small business is reviews. While we have guides on what to do with bad reviews, and guides on how to ask for reviews, we need to also talk about the importance of reviews, especially when it comes to running a small business. Why are reviews […]

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Bad Review

Brand Reputation: When to Throw Shade

Posted March 5, 2018February 26, 2018 Aimee CozzaLeave a commentPosted in Small Business

One thing small businesses struggle most with is brand reputation. Specifically, bad reviews. One bad review can really do a number on your reputation across the internet, depending on what it says and how it was received. While we do have guidelines on what to do with bad reviews and how to best handle them, […]

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Bad Review

My business got a bad review – now what?

Posted September 12, 2017February 6, 2018 Aimee Cozza2 CommentsPosted in How To, Online Marketing, Small Business, Social Media

The more I work with clients online the more I realize that not a single business is immune from bad reviews online. Getting a bad review can certainly feel like the end of the world, especially if you’re a reputable business trying to keep up a good reputation online and you don’t have a whole […]

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hasOptimization in Google Search

How to get more reviews on Yelp and Google+

Posted September 6, 2017April 5, 2018 Aimee CozzaLeave a commentPosted in How To, Online Marketing, Social Media

One question we often get asked if how to get better reviews on Yelp, Google, Facebook, or any other review site. The problem with “getting better reviews” is that you can’t just get 5 star reviews – you really have to earn them. Most of the time customers will not go out of their way […]

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  • Client Spotlight: Morr Interiors

  • Pinball! Tracking User Eye Movement on the SERP

  • Fraud Alert: Domain Name Expiration Notices

  • Adding Pronouns to Email Signatures

  • Site Launch: Dash Drains NH

  • Site Launch: Ava Marie Chocolates

  • The Optimal Google My Business Star Rating is not 5 Stars

  • Client Spotlight: Bernstein & Mello, PLLC

  • Reflections on Rebranding: 2 month update

  • Where did Facebook post scheduling go?

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Latest Posts

  • Client Spotlight: Morr Interiors
  • Pinball! Tracking User Eye Movement on the SERP
  • Fraud Alert: Domain Name Expiration Notices
  • Adding Pronouns to Email Signatures
  • Site Launch: Dash Drains NH

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Latest Posts

  • Client Spotlight: Morr Interiors

  • Pinball! Tracking User Eye Movement on the SERP

  • Fraud Alert: Domain Name Expiration Notices

  • Adding Pronouns to Email Signatures

  • Site Launch: Dash Drains NH

  • Site Launch: Ava Marie Chocolates

  • The Optimal Google My Business Star Rating is not 5 Stars

  • Client Spotlight: Bernstein & Mello, PLLC

  • Reflections on Rebranding: 2 month update

  • Where did Facebook post scheduling go?

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