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One of the single most frustrating things I’ve dealt with is the variations of things that can cause contact form submissions not to be received. The most common reason is that they are labeled as spam, but are still received. On rare occasions, contact form submissions are not received at all. In Office 365 email setups, this seems always to be the case. Unfortunately, by default, GoDaddy uses Office 365, so you may be here wondering how to tackle this issue.

A constant complaint that we have is that website contact form submissions go to spam folders, and then no one ever sees them, and clients think that business owners are ignoring them. While there’s not a whole lot we can do if your email provider is preventing you from getting contact form submissions in the first place (Looking at you GoDaddy), there are a few steps you can take to ensure that your contact form submissions never end up in the spam folder.